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About after-sales and installation issues

  • Author:I-Panda
  • Source:I-Panda
  • Release on :2019-01-04
How do we get the productTechnical Support?
Our products provide lifetime free technical support, any technical issues related to the product can be feedback with the sales staff, we will give you service within 24 hours.


Can the product be installed outdoors?
A: In addition to our companyMarsExplorer series are not waterproof. If you want to install outdoors, please make waterproof measures of controller and working environment humidity; please check the IP level and working environment requirements of each controller.


What size/type of cable do you need to connect the input and output terminals?
A: Please refer to the wire and circuit breaker specifications in the product manual.